Privacy Policy

1. General

This Privacy Policy describes how 3DBerg Ltd. ("3DBerg", "we", "us", or "our") collects, uses, and shares information about you when you use our website, services, and manufacturing platform. We are committed to protecting your privacy and handling your data with transparency.

2. Our Users

Our services are designed primarily for business users, including engineers, designers, and procurement professionals. We may collect and process both personal and business-related information to provide our manufacturing services.

3. Information We Collect

We collect information you provide directly to us, including:

• Contact information (name, email address, phone number, company name)
• Account credentials
• Payment and billing information
• CAD files and design specifications you upload
• Communications with our team
• Shipping and delivery addresses

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process orders and transactions
• Generate quotes and communicate about your projects
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Analyze usage patterns to improve our platform

5. Information Sharing

We share your information with our manufacturing partners only as necessary to fulfill your orders. All partners are bound by confidentiality agreements. We do not sell your personal information to third parties.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for legitimate business purposes, legal compliance, dispute resolution, and to enforce our agreements.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Request data portability
• Withdraw consent at any time

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. These include essential cookies for site functionality, analytics cookies to understand usage patterns, and preference cookies to remember your settings.

9. Third-Party Services

Our platform may contain links to third-party websites and integrate with external services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: